WHAT DO I NEED TO BRING?

During your first appointment, we will establish why you are seeking financial advice, what your goals are and what you expect from us.  To assist us, we ask that you bring in as many documents as you can, such as photo ID, tax returns, superannuation, loan and bank statements, copies of wills, insurance details, and/or a budget.


HOW LONG IS MY INITIAL MEETING?

Your first meeting can take up to two hours.  In this time we address your goals and objectives, current financial position and personal situation. It is an opportunity for us to get to know you and you to assess whether we are the right fit for you. If you have brought your financial documents or copies of them, this will speed up the process. This investment of time ensures we understand you and what you are looking for. 


WHAT DOES THE FIRST MEETING COST?

Your initial appointment with Tupicoffs is provided free of charge. If you decide to proceed, we will prepare an Initial Statement of Advice and an annual invoice for you, which will cover all advice, implementation, appointments, phone calls and any other requirements you might have for the first twelve months.

Ongoing annual costs differ from person to person, depending on the complexity of your situation and the amount of work involved. You will be provided with a written quote prior to appointing Tupicoffs as your financial planner.


WHEN DO I NEED TO MAKE A DECISION?

After your initial appointment we will send you a client agreement which outlines the services we will be providing and our fees. You should take the time to read and consider your client agreement before signing and returning it to us. There is no rush to make a decision and typically clients take one to two weeks to consider our agreement and make a decision. We commence work once a signed client agreement is received..  


DO YOU HAVE PARKING?

Yes we have on-site secure parking spaces which we can reserve for you upon making your appointment. Ask us to book a carpark when making appointments, and simply ring as you approach the building for us to let you in.


WILL I KNOW WHAT YOU ARE DOING WITH MY MONEY?

Yes, If you agree to use our services, we will provide you with a written Statement of Advice. We always act on your authority and don't implement recommendations without your consent. Our ongoing advice also requires your authority for us to act. You will always know and authorise what we are doing with your money.


CAN YOU HELP WITH SELF MANAGED SUPER FUNDS?

Yes. We offer comprehensive advice and can certainly cover advice on SMSFs. Tupicoffs assist clients to set-up or close down SMSFs where appropriate, as well as their ongoing management. We also offer advice on retail superannuation funds, industry super funds and small APRA funds as well.


CAN YOU DO MY ACCOUNTING?

We do not offer accounting services. We are happy to work with your existing accountant or we can provide a referral to an accountant if you do not have one. Similarly we are not solicitors and do not do legal work. We will happily work with your existing solicitor or refer you to one if you don't already have one.